Geyen Group Cleaners Carpet and Upholstery Cleaning Minnesota

The Minneapolis - St. Paul Metro Carpet Cleaning Masters

Frequently Asked Questions About Carpet Cleaning

 

 

How long does it take my carpet to dry?

That depends on your carpet and the cleaning method we use. If you have 70s shag all over your house and we do a full extraction, it would probably take 8-10 hours for it to completely dry. However, if your carpet is of average length, it won't take more than 3-5 hours to completely dry (turning on your air conditioning or heat will speed things up). We also are capable of providing low moisture cleanings that leave your carpet dry in under an hour.

 

What are you spraying on my carpet/upholstery?

Again, that is dependant upon a number of factors. If your carpet isn't heavily soiled we will use our very own Geyen Group e-Safe product which is not very aggressive and is Green certified. If your carpet is heavily soiled we pre-spray a stronger solvent which is fully extracted out of your carpet afterward. We have a variety of different solutions for spotting and deodorizing as well. We do NOT use products that are harmful as an inhalant.

 

What is Steam Cleaning?

Steam cleaning is simply a hot-water extraction process - extremely hot water is sprayed through the carpet and sucked out. This question is generally associated with the misconception that carpet cleaners are somehow using steam to clean carpet, when in fact the steam is a result of the high temperature water reacting to the cooler air upon release.

 

Will you move my furniture?

At residential jobs, we will shift around lighter furniture upon request. At commercial and multi-residence accounts, there are additional fees for moving furniture. We also will not mess around with a person's breakables, electronics, paperwork, etc...

 

Do you charge extra for taking out spots?

For most spots no. If you have red spots or rust spots on your carpet, we generally add a small fee. If there is an abundance of gum or gummy-like substances stuck to your carpet or upholstery, a small fee is added there as well.